Global Services & Support
Universal Instruments offers a wide range of software support options from an experienced technical support staff. Our secure software sites are available for registered MyUniversal accounts. Register as a MyUniversal customer and gain access to software revision notes, machine software updates and upgrades and various other tools. MyUniversal customers receive auto-notification emails when revision notes or known issues are posted. If you do not yet have a user name and password, you can register for a MyUniversal account on this page. Click the Contact Us link below and email us at firstname.lastname@example.org to let us know which mailing list (revision notes, known issues, or both) you would like to be added to. Choose from surface mount, through hole, or HSP machines. For software license terms and conditions, please download the agreement from this page.
Software Revision Notes
Registered MyUniversal account users can access software revision notes, known issues, and after upgrade procedures
Machine Software Updates (Supplement Releases)
Registered MyUniversal account users can access machine software updates
Request a Software Upgrade
Registered MyUniversal account users can request a software update
Log In or Manage My Account
Log in to your myUniversal account or edit your personal profile page.
Register for a myUniversal account and establish a user name and password.
An overview of the benefits of registering for a myUniversal account.
Recover Your Password
Helpful hints to remember your user name and password.