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Global Services & Support

On-Site Services

Before you even begin manufacturing, our experts can configure your entire line, taking the guesswork out of planning. Universal's on-site services include diagnostics, regular audits, applications support, and machine enhancements that continue throughout the life of your equipment.

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Installation & Startup Support

All new and refurbished Universal Instruments machines are supported by our Installation and Start up standard service that begins long before the machines arrive at your dock.

Block Service Program

A proven way to confront unexpected manufacturing challenges is with a Universal Instruments' Block Service Program, delivering the services you need when you need them and putting you in control of your productivity.

Extended Warranty Programs

Universal Instruments' Extended Warranty Programs offer owners of out-of-warranty or second-user equipment a customized support package to meet their specific needs.

Machine Performance Upgrades

Get the most out of your existing equipment by refurbishing or upgrading to realize enhanced performance and productivity.

Equipment Assessment Services

Universal Instruments' Equipment Assessment Service removes the risk associated with today's dynamic second-user equipment market. After all, who better than the original manufacturer to assess the second-user machine to which you are about to commit valuable capital budget.

Equipment Capability Assessment

Over time, the demands of the factory environment may cause placement accuracy to drift from specification. Universal Instruments' Equipment Capability Assessment Service characterizes machine placement performance to accurately target specific corrective actions.


Contact UICFor more information, contact a Universal Sales Rep.

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